2019 Energy Utility IVR Benchmark Report
              Gold Stethoscope Winners
Frame - Winner's Gallery.png

Top Rated System - Overall

Top U.S. Combination Utility

Tops in Usability

Top "Press or Say" System

Top Canadian Utility

Top Canadian Electric Utility

Top U.S. Electric Utility

Top Touchtone-only System

Top Municipal Utility

Tops in Aesthetics

BM Report Cover 2019_shadow - xprnt.png

Top U.S. Gas-only Utility

"Balanced" Companies: Top Quartile in Functionality, Usability and Aesthetics

Tops in Functionality

Top Electric Cooperative

button-benchmark overview FOR 2019.jpg
button-benchmark companies FOR 2019.jpg
button-benchmark pressrelease FOR 2019.j

Pre-Order the 2020 Report now!

Two Report Payment Options: