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SOLUTIONS & RESULTS
Through IVR Workshops and
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Improve call containment
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Reduce costs
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Streamline operations
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Deliver less frustrated callers to reps
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Reduce caller transit time in the IVR
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Increase IVR satisfaction
IVR Workshops
Hands-on Zoom sessions that train your IVR team in best-in-class design principles and deliver recommendations for high-performing menus and call flows.
Diagnostic customer testing of proposed menus and call flows, or of a live or pre-launch system, to examine the working elements of the system. All done online.
IVR Doctors is now working in association with the following:
and
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