2019 Energy Utility IVR Benchmark Report
of 100 U.S. and Canadian Energy Utilities

Alabama Power

Alectra (Brampton Hydro)

Alectra (Enersource Hydro)

Alectra (Horizon Utilities)

Ameren Illinois

Ameren Missouri

Appalachian Power

Austin Energy

Avista (USA)

Black Hills Energy

Cascade Natural Gas

Central Hudson

Central Maine Power

Chesapeake Utilities

Citizens Energy

CLECO

Columbia Gas (PA)

Connexus

Consumers Energy

CPS Energy

Dayton Power & Light

Dominion

DTE Energy

Duke Energy

Duquesne Light

El Paso Electric

Emera Maine

ENMAX

Entergy

EPB (TN)

EPCOR

Eversource

Florida Public Utilities

FPL

Georgia Power

Great Plains Natural Gas

Green Mountain Power

GRU

Gulf Power

Hawaiian Electric

Hydro One

Hydro Ottawa

Idaho Power

Indianapolis Power & Light

Intermountain Gas

JEA

Kentucky Utilities & ODP

KUB

Lansing Board of Water/Light

LCEC

LG&E

London Hydro

Manitoba Hydro

MidAmerican Energy

Montana-Dakota Utilities

Nashville Electric Service

NB Power

New Mexico Gas

Newfoundland Power

Nicor Gas

North Indiana Public Service

Northwest Natural

NorthWestern Energy

Nova Scotia Power

NV Energy - North

NV Energy - South

NYSEG

OG&E

Orange & Rockland Utilities

Pacific Pwr/Rocky Mountain

Peoples Natural Gas

PG&E

Philadelphia Gas Works

PNM

Portland General Electric

PPL Electric Utilities

PSNC Energy

Puget Sound Energy

Rappahannock Electric

Sask Power

Saskatoon L&P

SCE&G

SDG&E

Seattle City Light

SMECO

SMUD

SoCal Gas

Southern California Edison

Southern Company Gas

Southwest Gas

Tacoma Public Utilities

Tampa Elec/TECO Peoples Gas

Toronto Hydro

Tucson Electric

UGI Utilities

Union Gas

Unitil

Utilities Kingston

We Energies

Xcel Energy

BM Report Cover 2019_shadow w badge.png

CONTACT US if you do not see your utility listed, but would like to be compared to these companies.

Are you

in it?

Pe-order your 2019 copy NOW!

Two Report Payment Options:

© 2019 IVR DOCTORS

IVR Consultation
Facebook Link - border.png