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10am-noon Pacific

11am-1pm Mountain

Noon-2pm Central

1pm-3pm Eastern

Join your peers and industry speakers in this COMPLIMENTARY clinic
to learn proven keys
to make your IVR work for
your callers and system managers.  

The IVR job is hard; here’s help!

This is the perfect session:

  • for new call center managers

  • for new IVR team members

  • as a Q4 refocus for seasoned IVR teams

You’ll learn:

  • Design Dos and Donts

  • How to take menu pressure off system bypass
    and unnecessary zero-outs

  • How to deal with under-performing applications

Peter Brandt & Mark Camack


IVR Doctors

Full agenda under development

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