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              On occasion, we publish IVR related articles.  Here are links to a few recent ones.

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              2020 - Lots learned despite COVID-19

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              What Are Today's Increased Call Volumes Telling You About Your IVR?

              COVID-19 and IVR Messages

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              Hundreds, Even Thousands Times a Day, Your IVR is sending signals.

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              The Missing and Critical CX Link...

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              Are too Many of Your Callers Trying to Get to Reps?

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