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2023 Energy Utility IVR Benchmark Report
       Gold Stethoscope Winners

Top Rated System - Overall

Top U.S. Electric-only Utility

Top Touctone-only System

Tops in Aesthetics

Versant Power - Horizontal.jpg

Top Canadian Utility

Nova Scotia Power - no border.jpg

 Top "Press or Say" Utility

Tops in Usability


Top U.S. Gas-only Utility

SoCal Gas

Top Municipal Utility

Top U.S. Combination Utility

Tops in Functionality

NVEnergy North & South.jpg

Balanced Companies:

Top Quartile in Functionality, Usability and Aesthetics

LCEC official 2019.png
Nova Scotia Power - no border.jpg
UGI new 2021.jpg
Versant Power - Horizontal.jpg
IVR Doctors Gold Stethoscope Award

Top Electric Cooperative

LCEC from website.jpg
BM Report Cover 2023 shadow.jpg

New for 2023:  A $5,000 discount on any IVR Workshop or IVR Usability Test

that is completed within 12-months of your Benchmark Consultation

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