IVR Benchmark Report - Balanced Companies

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IVR Doctors Gold Stethoscope Award

2023 Energy Utility IVR Benchmark Report

Balanced Companies:

Top Quartile in Functionality, Usability and Aesthetics

Gold Stethoscope

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$995 for
IOUs

$495 for
Munis & Co-ops

Our Services:

IVR Workshops | "Wizard of Oz" Usability Tests | Live System Usability Tests
Move-to-Speech Workshops | Emerging Technologies IVR Workshops

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